How to Get More Reviews on Google to My Med Spa solution to this problem is Patient feedback and reviews on Google are a deciding factor whether a patient would try out your clinic or not. According to a survey, consumer checks 10 online reviews before they feel like a business is trustworthy or not.
Why Should I Try to Get More Reviews to My Med Spa?
If your clinic has less than the ideal number of online reviews, it may seem like your business is not frequented enough by clients. The reputation and image you are trying to build can easily be crumbled by the fact that you are not getting enough positive reviews.
To maintain a sense of credibility, you should strive to receive reviews and feedback -about your services. It goes without saying that you shouldn’t necessarily go by unethical means, which are to pay writers or ask your friends to write fake reviews and testimonials. Not only is it misleading but upon discovery, your pristine image will quickly diminish.
How Do I Get More Google Reviews to My Med Spa?
As getting more reviews equates to building your business’ reputation, you would want to learn how to actually get more reviews for your medical spa. Here are things you can do to get your clients to write reviews for you.
Before Anything—Keep Information Updated
As far as the digital society is concerned, people are likely to look up your site online. Before you try to get more reviews for your medical spa, you should make sure that the info that you post is updated. This would avoid any misunderstandings and confusions. It would also make your business seem more legitimate. It may seem sketchy if the address you placed online leads to a closed-off building. No matter how good the reviews are, some may nitpick details and regard you as a questionable business.
Incentivize Review Writing
It is unnecessary to pay people to write reviews for you. Consider thinking of ways to get your current client base to write a review for you. You can offer clients a little discount on their next appointment with you. Not only will you get a rate and feedback, but you also tie that client to ultimately rebook with your medical spa.
Ask People Nicely
You might as well put your charisma to work. Ask people to write a review of your business. Clients, especially when they are happy with your services, would be happy to comply as long as you ask them nicely. So of course, the matter of offering your patients the best amenities and professional services is crucial to have them willing to give you a 5-star review.
Add a Review Link to Your Site and Social Media
You can add a review link to your social media account. This way, your followers and subscribers who have already tried your services know where to leave feedback. As for your website, you can also add a link there. Even better, you can integrate a plugin right on your website so that site visitors can easily input feedback and give a rating. To make the review forms more pronounced, you can insert call-to-action elements and popups.
Use Review Generation Tools
Plenty of review platforms help consolidate the reviews of your clients. Feedback forms can be readily integrated on your websites or email newsletters. These tools can readily calculate your average and possibly rank you against your competitors. You can probably increase the reach of your medical spa by using these review platforms. Choose the right tools that suit your needs, resources, and circumstances.
Respond to Reviews—Whether The Good or Bad
It is essential to respond to reviews. Clients are more likely to give suggestions and feedback when they know that their words do not fall into deaf ears. Thank the people who gave you positive feedback. Show that you appreciate how they took the time to give you a review.
As for the not so good reviews, they’re not something you should ignore. Rather, it pays to be attentive to what their issues are. You can probably apologize for the inconveniences they have encountered and ask them to contact you. Trying to resolve the underlying issue of negative feedback helps in creating better client satisfaction in the future.
Getting reviews is just one aspect of Online reputation management. More than getting the reviews in the first place, it’s also about having them say good things about you. With Growth99’s online reputation management system, you can quickly act on negative feedback before it even hit the internet. You can make the corresponding actions to ensure that any dissatisfaction and issues are resolved.